“I can’t speak highly enough of Jim and Darlene . They have each and every quality that one should have in their profession. First and foremost, Jim and Darlene are the gold standard when it comes to integrity… they are honest and forthright in all their dealings. After that, they are patient, oh so patient! They stuck it out through thick and thin, several dozen mind-changes, tricky negotiations, etc., providing invaluable guidance at every twist and turn. Jim and Darlene gave us the peace of mind that comes from knowing that you are in good hands. Whether you want to sell your home or buy one in or around Westlake Village, I strongly recommend that you contact Jim and Darlene Holbrook. You can expect great results!
Cora Emmerich, Thousand Oaks
“I feel like Jim and Darlene are great new friends; they really treated us like that versus “customers.” They went above and beyond to help us find a home during a complex, cross-country corporate relocation, all while keeping a sense of humor and our best interest in mind. On my first meeting with them, they dropped everything to accommodate my nutty schedule, and spent hours with me to review areas where my family would be best suited. When I came back two months later with my husband for house-hunting, they were all ready to go, and we saw 45 houses in three days…like a well-oiled machine. They knew what we’d like, and they kept it real by not letting us look at something that they knew would be unsuitable, out of our price range or a waste of time. They also have great relationships with many other brokers in their territory, so negotiating offers and contracts was a lot easier. By the end of the week, which was our timeline, we bought a house that we loved, and they worked quickly to get the deal done so we could go back to our previous home with some peace of mind. Jim and Darlene have always been available for questions, follow-up, don’t-forgets and handy tips to make the transition a lot easier – not to mention tips on golf, shopping, services, etc. And, since they live and work in the area, they know! We definitely plan on having them over for dinner. You should give them a call if you’re looking for a new home! Next up – finding a home for my parents!”
Marti and Paul, Thousand Oaks
“Jim and Darlene are a great team! They provided a comprehensive overview of all the areas in the Conejo Valley and surrounding cities to help us find the right community for our family. Then, they worked hard to negotiate terms for the rental home they found us; helping us get linked up with utilities to make our out-of-state move as easy as possible. When we are ready to purchase a home, we will look forward to working with them again!
Aaron and Britt Jasper, Thousand Oaks
“I know that five star reviews look like hyperbole, but I don’t feel like anything else adequately captures our experience with Jim and Darlene. It is better to be lucky than good, and we were truly lucky to wind up with Jim, our assigned realtor from our work relocation almost twelve years ago. He ferried me to probably fifty houses, learning our quirky style, and eventually finding us a house that we loved and grew our family in for ten years. Note that we got to make an offer before the house went officially on the market – a coup in the heady real estate days of 2003 – because of a long-term professional relationship Jim and Darlene had nurtured with the seller. Jim and Darlene kept in touch over the years, sending birthday presents and New Years wishes (including annual birthday presents for our son once he arrived on the scene! So who else would we contact when we wanted to refinance? Jim patiently walked us through all the ways that loans had gotten more complicated since our last financing experience. He also tried diligently to talk me out of the 15 year refi I had my heart set on. More on that in the next paragraph. Truly, though, I have never felt so lucky to have Jim and Darlene on our side as when we went to sell our house. Another work relo… And suddenly, the 15 year mortgage I’d pushed for meant that we needed to sell rather than try to rent out our beloved house. (As mentioned above. Lesson learned: listen to Jim and Darlene!) The new job started immediately, leaving us attempting to stage and sell a house from afar. Jim and Darlene went so far above and beyond as to make the phrase silly, handling all negotiations, interactions with the relo company (who were impressively inept, and Jim patiently tried to lead them through what they were supposed to be doing), and even scheduling and managing all repairs, inspections, etc. Basically, one day a check showed up in the mail… For quite a bit more than I had expected. Buying and selling houses are huge financial decisions, but also, for most of us, significant emotional ones as well. Jim and Darlene are very skilled at handling all aspects of the experience.”
Elisabeth Thompson, Newbury Park
“Jim and Darlene recently helped us on a short sale in the San Fernando Valley. We have not had good experiences with real estate agents in the past, and were very worried about embarking on such a challenging process without an realtor we could trust to guide us and fight for our interests. We were very lucky to find an agent that fits those requirements with Jim and Darlene. We are very detail oriented people and tend to ask a lot of questions, and throughout the process they were very patient and really took the time to answer each question we had. They worked extremely hard when negotiating with the mortgage companies to insure we got the best possible outcome from the difficult position we found ourselves in.The entire process was very stressful due to the onerous requirements the mortgage industry places on home owners in trouble, but they were always patient with us and helped us to understand why things were happening and what the next steps would be. I have no doubt if we find ourselves in a position to purchase a house in the Los Angeles area anytime in the future, Jim and Darlene will be the first call we make. If you are someone who is looking for a knowledgeable and trustworthy realtor to buy or sell your property, or are just looking for someone to guide you through the process for the first time, I would highly recommend contacting Jim and Darlene Holbrook.”
“Jim and Darlene Holbrook epitomize the saying “quality over quantity.” In the sea of real estate agents that are out there Jim and Darlene stand head and shoulders above the rest. They have an incredible ability to connect with people, whether it\’s a young couple looking for their first home or a seasoned investor looking to add to his/her portfolio. I have seen them in action both representing me on my personal properties and representing clients of mine and I always come away impressed with their professionalism and ability to put their clients\’ needs first. Jim and Darlene truly do care more about their clients than they do about “the sale.” home is generally the biggest purchase someone will make in their life, and I wouldn’t trust anyone other than Jim or Darlene to be at your side during the process. In the shark-infested waters of the real estate world, Jim and Darlene are your life boat.”
Jake Degennaro, Newbury Park
I have nothing but the utmost respect and appreciation for Jim and Darlene Holbrook. It wasn’t easy selecting only three great attributes for them. As everyone knows, having the right agent and adviser in any real estate transaction is vital, and Jim and Darlene delivered on every count. They were there for us every step of the way, from showing us many homes, to negotiating a satisfactory price, to closing the deal and helping us through the escrow process. They have the patience of a saint. One only need know Jim and Darlene a short while to discover what they\’re all about: Integrity…and serving their clients. We think the world of them. Jim also knows a lot about marine ecology and fish!”
Mark Edward Niemerow, Thousand Oaks
“Jim and Darlene Holbrook stand above the rest when it comes to dealing with real estate. They are educated in all aspects of Real Estate, however, their strength is their ability to communicate that knowledge. They continually keep their clients updated in this ever changing market with informative updates. I have known Jim and Darlene for over 20 years and I will tell you that you will not find more consistent, caring, knowledgeable professionals. They are second to none.”
Dennis Degennaro, Thousand Oaks
“I can’t tell you how much your partnership has meant to me throughout this process! You brought reality to my delusions and made my dream a reality. I was a first-time homebuyer but I’ve been in the mortgage industry for 20+ year so I know my way around home buying. I connected with Jim and Darlene and really enjoyed my time working with them. It took me several months of looking at properties and making offers before I found the home of my dreams. They were extremely patient, helpful, dependable, and knowledgeable about the market I was looking in. And most importantly, I felt that they were on my side. They didn’t try to talk me into something I didn’t want, or try to get me to raise my budget. I would recommend Jim and Darlene to anyone looking for a property in the Conejo Valley. Thanks Jim and Darlene, I still love my house!”
Jean Parden, Oak Park
“I had the privilege of working with Jim and Darlene on a Real Estate transaction last year. They were the listing agent on a short sale and I brought the buyer. It was a complicated transaction but Jim and Darlene’s experience and knowledge put everybody at ease. They were always professional and a pleasure to deal with. The escrow closed successfully! I am happy to refer them business because they really are excellent real estate agents!
Kelly Aluise, Realtor, Teles Properties
“I wanted to write an endorsement for Jim and Darlene to thank them for all of their efforts on my behalf. As a first-time homebuyers, it was particularly helpful for me to work with someone who was genuinely interested in my happiness with my house. They made me feel like I had a friend in my corner, as opposed to the experience of many of my colleagues, who have just had agents focused on a commission. And I knew Jim’s experience as a mortgage broker would come in handy, but I had no idea how much money it was going to save me. Given the mistakes our lender was making, I very much appreciated all of the extra effort that he had to put in to fix their errors, and of course I was very pleased with the thousands of dollars that he managed to save me. His professionalism is commendable, and his easy going manner did wonders for calming the jitters of this first-time homebuyer.”
Dr. Randy Fenrick, Thousand Oaks
“I had the wonderful pleasure of working with Jim on a transaction in the Thousand Oaks area. It was great working with a very knowledgeable and experienced Realtor who always had everything ready and prepared in advance, responded quickly to any calls/questions, and understands how to effectively work together to achieve a smooth transaction for all parties involved. I would love to work with Jim again soon!”
Gibby Katigbak, Broker/Owner, Latte Realty
Jim and Darlene have always had ready answers to current issues regarding short sales, real estate and financing issues. With his guidance, I have been able to advise my own clients and gain their trust. Jim and Darlene are a “most trusted advisor.”
I can highly recommend Jim Holbrook. I had the pleasure of working with Jim and Darlene several years ago — they represented me in the sale of my home, and in the search for a new home. They are professional, courteous, forthright, and has the highest integrity. I highly recommend Jim and Darlene to others, you won’t be disappointed.”
“I found Jim and Darlene to be patient, knowledgeable, and they went to great efforts to get the best price for me. In addition, they were always available for years afterward to answer any additional questions I had about the California real estate market.”
Scott Bernstein, Santa Monica
“They are true real estate professionals. Jim and Darlene possess a deep visceral understanding of the real estate market in the Conejo Valley.”
“Jim and Darlene are high quality estate agents that will go the extra mile to get the job done. Most importantly, they are honest!”
“Jim and Darlene bring so much to the table, but aside from their diligence, integrity, honesty, and sense of humor, they are all about results.”
“Jim has always shown the highest level of professionalism, and as a fellow Realtor, is the kind of person that you hope you get to work with. He always goes the extra mile to make sure everything is completed accurately and in a timely manner. He truly has a never give up attitude. If I were in need of a Realtor, I would not hesitate to hire Jim as my Realtor.”
Susan Myers Pyke, Owner at Coastal Premier Properties, San Diego
“Jim and I first met when I started as a real estate agent at Coldwell Banker and continued at Remax Olson. Throughout my 8 year real estate career, Jim acted as a mentor to me and through his knowledge and expertise, I was able to grow a successful real estate business. I am no longer in real estate. When I have a former client looking for an agent, I always refer them to Jim because I know he will treat them the way I would and I know he will act with integrity.
Michael Rice, Realtor at REMAX Olson and Former Owner and Founder, Paperless Solutions, Inc., Westlake Village
“Thank you for being so pleasant to work with. Your guidance and professionalism made this sale successful! Due to the fact that I moved to Hawaii, I realize you had more work to do to check on the hose, water plants and have repairs done in my absence. I truly appreciate that you did it all in a fairly short time and seemed confident you\’d be ready to close on time. And you did! I’ll keep in touch with you form time to time. My best to you and your family.”
Annette Menendez, Wood Ranch
“Jim and Darlene are very detail oriented, their responses are very rapid and precise. They are a pleasure to work.”
“Their natural integrity and kindness show through. Jim and Darlene are actively involved in the community.”
“It was great working with a very knowledgeable and experienced Realtor who always had everything ready and prepared in advance, responded quickly to any calls/questions, and understands how to effectively work together to achieve a smooth transaction for all parties involved. I would love to work with Jim and Darlene again soon!
“From our first meeting on we’ve received nothing but top of the line personable and professional service. Jim and Darlene have also done a couple refinances for us since 1995 and has always promptly kept us in the loop as to the process, timing and letting us know if the lender need additional documentation. I highly recommend Jim and Darlene for any real estate or real estate financing needs.”